Lexus Europe Retailer Management Training

Location: Brussels

Delegates: 20

Audience: Retail Owners & Managing Directors

Client: Lexus Europe

Lexus Europe asked Ignition to create, design and deliver a Train-The-Trainer programme to 20 European national training managers covering:

• Values, Customer Experience

• Business analysis – using KPI’s

• Employee engagement

• Leading or Managing

• Leadership traits & styles

• Managing Change

• Project management

• People management

A 1 day programme with all content created and design by Ignition, then delivered by 2 of our key trainers. In addition all supporting material designed and produced by Ignition.